Policies & Procedures

Clinic Charter

Please refer to the Clinic Charter to see your rights as a patient of this practice and what we ask from you as a patient in return.
The Nantwich Clinic gives care, treatment and support in a way that ensures human rights and diversity are respected. Ask at reception for information on our practice policies.

Patient Information

All patient information is kept securely at the practice. Please ask at reception if you would like to see a copy of the confidentiality protocol.

Comments

Your opinion counts! The practice welcomes any comments or suggestions regarding our service. Please use the form on the ‘Contact Us’ page on our website.

Complaints

We have a complaints procedure at the practice which any of the staff will be happy to explain to you. We will try to resolve any matters with you informally and you are welcome to ask to see the clinic manager with any complaint. If you would like to make a formal complaint in writing please address the letter or email to the Clinic Manager who will acknowledge your letter within three working days and investigate the complaint thereafter.

David Jones

20/11/2023

Very satisfactory foot care appoinment.Friendly staff and professional treatment .

mags rogers

15/11/2023

Super friendly staff. Very professional consultation. Recommended

Neil Simpson

15/11/2023

Truly Magical!! I have been suffering from a hip problem for the last 10 years or so, which has resulted in significant pain in the joint, a huge reduction in mobility and the development of a profound limp. After a single treatment, the results have been truly jaw-dropping. Not only was I able to walk entirely without a limp for the first time in years, but the pain, which I have been living with every day for years...completely vanished. The difference the treatment has made in the last few weeks has been remarkable. Simply put...I can walk again. The pain has stayed away, my limp has reduced to almost nothing and I feel comfortable walking for the first time this decade. The team are truly lovely, genuinely care and are completely focused on making the lives of the people they work with better. Thank you so much to the whole team. I would 1000% recommend The Nantwich Clinic - they are truly amazing.

Philip Crookall

15/11/2023

Always a sensitive and caring service

Edmund Kuhn

16/10/2023

Unlike some other GP practises, same day appointments are available albeit conditional on telephone bookings from 8am. However, for the rest - praise and no complaints.

Michael Veal

29/09/2023

very impressed with my visit and treatment,.....Ear Wax removed and I was very well looked after during my whole treatment....would recommend

Ian Buckley

29/09/2023

Ear wax cleared in no time, I can hear now! Congrats!

Gary Fear

27/09/2023

Very impressed with this clinic and the staff here. I made an appointment to see a chiropodist as I though I had something sharp stuck in my foot. I met with a lovely gentleman who did a through assessment of both feet, checked other things such as pulse and circulation. He then sorted the painful issue with my foot and the relief was amazing. The one thing I can honestly say is that this was the most interesting and entertaining appointment that I have had with any medical practitioner. Very knowledgeable guy with a great deal of life experience and we chatted about music, youth, football, and other stuff whilst all the time, he's quietly sorting my foot out. You probably wouldn't expect such an appointment to be a pleasure but it really was. The clinic itself is very impressive. A beautiful setting with ample parking, nice reception area and friendly reception staff. By the look of it, they offer a multitude of services and, if any of the others are half as good as this, you'll be happy.

Harish Narotham

21/09/2023

I had a fungal infection in one toe which caused the nail to split. My own GP was not available due to a Covid infection, so I contacted the Nantwich Clinic who offered a free 15 minute consultation the very next day! I was seen by Tom Fox and was most impressed by his friendly, impartial advice. He was most helpful in explaining to me the range of treatments possible and the best option for me. I recommend Tom and his excellent team at The Nantwich Clinic most highly.

The Nantwich Clinic - Transforming Health & Wellness

How Can We Help You

Whether it’s a quick question that you need to ask, or you would like to book an appointment with us, we want to hear from you. Simply fill in the form below or contact us on 01270 627118.