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Chaperone Policy

The Nantwich Clinic is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance. All patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required. The chaperone may be a family member or friend, but on occasions a formal chaperone may be preferred.

Patients are advised to ask for a chaperone if required, at the time of booking an appointment, if possible, so that arrangements can be made and the appointment is not delayed in any way. The Healthcare Professional may also require a chaperone to be present for certain consultations.

All staff are aware of and have received appropriate information in relation to this Chaperone Policy. All trained chaperones understand their role and responsibilities and are competent to perform that role. There is no common definition of a chaperone and their role varies considerably depending on the needs of the patient, the healthcare professional and the examination being carried out. Their role can be considered in any of the following areas:

  • Emotional comfort and reassurance to patients
  • Assist in examination
  • Assist in undressing
  • Act as interpreter
  • Protection to the healthcare professional against allegations / attack

 

Linda Dixon
Linda Dixon
23/02/2024
Would like to say iv been coming here quite a few years now. All staff are brilliant, and will do all they can to make your time with them as comfortable as possible, And being offered a hot or cold drink on arrival makes it even special. And my feet are looking great too.
Ian Fisher
Ian Fisher
20/02/2024
I recently underwent a minor procedure for an ingrowing toenail. The clinic was very professional, with pretty much pain free injections, as well as a great job on the actual work too. Nice friendly staff in a clean and modern environment. Would recommend.
Emma Malone
Emma Malone
18/12/2023
Very thorough and professional treatment of my feet
Julie Ward
Julie Ward
14/12/2023
Excellent service. Two lovely ladies on reception, very welcoming. Nothing is too much trouble
Erika Jane Stockton
Erika Jane Stockton
12/12/2023
It's not only a lovely environment, with friendly, helpful staff. Tom worked really hard on my feet so I could stand and walk without pain. I have been attending for years with one thing or another and they are always so proffessional. Thank you to all at The Nantwich Clinic.
David Jones
David Jones
20/11/2023
Very satisfactory foot care appoinment.Friendly staff and professional treatment .
mags rogers
mags rogers
15/11/2023
Super friendly staff. Very professional consultation. Recommended
Neil Simpson
Neil Simpson
15/11/2023
Truly Magical!! I have been suffering from a hip problem for the last 10 years or so, which has resulted in significant pain in the joint, a huge reduction in mobility and the development of a profound limp. After a single treatment, the results have been truly jaw-dropping. Not only was I able to walk entirely without a limp for the first time in years, but the pain, which I have been living with every day for years...completely vanished. The difference the treatment has made in the last few weeks has been remarkable. Simply put...I can walk again. The pain has stayed away, my limp has reduced to almost nothing and I feel comfortable walking for the first time this decade. The team are truly lovely, genuinely care and are completely focused on making the lives of the people they work with better. Thank you so much to the whole team. I would 1000% recommend The Nantwich Clinic - they are truly amazing.
Philip Crookall
Philip Crookall
15/11/2023
Always a sensitive and caring service

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